How do I Sign Up ?

Registration is relatively easy, just click on the departure date you wish to register for and you will be taken to the start of the sign up process. You will find the trip dates listed on each ride's information page, the search page and the Availability page. You have an option to complete your application online or to print out a blank application to fill in at your leisure. Up to four people can sign up using a single application, if they share a mailing address and pay together; otherwise separate applications must be completed for each guest.

If you use our online application, your information will be sent to our booking system and your space will be held for 10 days to allow you time to submit in your payment. The online system also produces an easy to read completed application that all you need to do is sign and mail with your payment. If you elect to use the blank application, the availability of space will be determined when we actually receive your completed application and payment, there are no guarantees that space will still be available. In both cases you also need to sign our Release of Liability send it with your application and applicable payment.

How do I know if space is available on a ride ?

Our system displays up to date availability. Dates displayed in bold brown type have space available, other dates are full or departed. In addition the system will take you to the sign up page ONLY if space is still available.

How much do I have to send with my application ?

All bookings require payment of a non-refundable deposit as specified for that trip (either $200 or $400 per person). The balance of tour fees must be paid on or before 45 days prior to the start of the trip. If you are registering less than 45 days before the trip, then you must pay the all tour fees in full. Note: Some trips have different payment deadlines which are explained on that trip's page.

What is your cancellation policy ?

If you need to cancel your plans, you will forfeit your deposit. If you cancel more than 45 days before your trip is scheduled to depart, we will refund any payments you made in excess of your deposit or you can transfer your booking to a different tour and receive credit towards the new tour's cost for all payments made (including the deposit). If you cancel less than 45 days before your trip is scheduled to depart, all payments made will be forfeit. Requests made less than 45 days prior to the tour's start to transfer your booking to a new date may be considered based on circumstances and, if allowed, will be subject to a $100 rebooking fee per person. Note: Some trips have different cancellation policies which are explained on that trip's page.

What happens after I submit my application ?

Once we have processed and accepted your application, you will receive a notice of confirmation. In this confirmation will be additional details, such as access codes to your online rider information, meeting times and suggested flight times. You will find all of the information necessary to plan for your ride in the Pedaler's Biergarten area of our website. Here in addition to a Riders Handbook, forum and a variety of tips & suggestion, you will find a Guest Questionnaire that MUST be completed in order to participate on the trip.

You can read our Booking Terms and Conditions in full by selecting Terms & Conditions above.

Booking Terms and Conditions

Payment

All applications submitted more than 45 days prior to the scheduled start of the ride must include a non-refundable deposit as specified for the tour. Once the deposit has been paid the balance due can be paid in installments or in one sum. Balance of tour fees must be paid in full before 45 days prior to the scheduled starts of the ride or the booking will be considered "voluntarily cancelled by the guest" and subject to our standard cancellation penalties.

Applications submitted less than 45 days prior to the scheduled start of the ride must submit payment in full, plus any applicable additional fees such as single supplement, etc.

Payment can be made via personal check, money order, bank check or wire transfer. All payments need to be made in US Dollars, checks should be drawn on a US bank and made payable to: Pedalers Pub Grille (our bank's computers don't like the "&" in our company name). Credit Card payments are accepted and processed through Paypal. There is a 2% Service Charge for all payments through Paypal over $100. Prices listed on the website and in printed tour literature are in US Dollars.

After you sign up

Once we have processed and accepted your application, you will receive a notice of confirmation. In this confirmation will be additional details, such as access codes to your online rider information, meeting times and suggested flight times. You will find all of the information necessary to plan for your ride in the Pedaler's Biergarten area of our website. Here in addition to ride information, forum and a variety of tips & suggestion, you will find a Guest Questionnaire that MUST be completed in order to participate on the trip. Please note that in respect for our environment, we do not print a ride handbook and prefer to present this information online. If you do not have access to the internet please let us know.

Transferring to a different date

If you find you need to change your departure, you can request your booking be transferred to a different departure date without penalty up to 45 days prior to the originally booked tour's departure date. Requests for transfers to a new date made less than 45 days prior may be considered based on circumstances and if approved will be subject to a $100 rebooking fee per person, otherwise our normal cancellation policy applies. Requests for transferring your booking must be made in writing.

If you find you need change plans again and transfer your booking a 2nd time, there will be a $100 handling fee per person applied for the 2nd and all subsequent transfers. If after you have transfered a booking, you find you have to cancel completely, the cancellation penalty will be the higher of the tours on which you held reservations.

Cancellations

Notice of cancellation must be made in writing and mailed to Pedalers Pub & Grille. The Date of Cancellation will be the day we receive your written notice of cancellation. Cancellations by phone or email will not be considered as valid notice.

Cancellations received before 45 days prior to the scheduled start of the ride will forfeit the deposits paid. Any monies paid in excess of the deposit will be refunded.

Cancellations received less than 45 days prior to the scheduled start of the ride will forfeit all payments made. No refunds will be made.

Our cancellation policy is strictly enforced with no exceptions including medical and family emergencies, deaths in the family, weather or civil unrest. Please note:

• There is no refund for arriving late or leaving a trip early.
• Single supplements are considered part of the trip price and are subject to cancellation fees.
• Pedalers Pub & Grille reserves the right to make route and accommodation modifications as needed.
• On the rare occasion when Pedalers Pub & Grille must cancel a trip, all payments received to date will be refunded, which constitutes full settlement.
• Pedalers Pub & Grille is not responsible for expenses incurred in preparation for any canceled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness.
• Guests who fail to complete the Rider Questionnaire prior to trip departure will not be allowed to join the trip and will be subject to Pedalers Pub & Grille standard cancellation policy as described above.
• We strongly recommend the purchase of trip cancellation insurance to cover non-refundable items in the event situations force you to cancel your travel plans.

Travel Insurance

Trip cancellation insurance, along with medical, baggage and flight insurance is available from World Nomads. Underwritten by Allianz, World Nomads offers low cost travel insurance in over 44 countries. With genuine 24/7 assistance anywhere on the planet provided by Mondial Assistance, the world's largest travel insurance and assistance company, and online claims and extensions from anywhere in the world while you are still away, World Nomads offers some of the best travel insurance in the world today. You can read more and get price quotes from our Travel Insurance page in the Biergarten section of our website.

Youth on Tours

Youths aged 16 years and older are welcome to participate with family members or a legal guardian on any of our tours. Children under the age of 16 will be considered on a case by case basis. Our trips are not marketed as Family Adventures and as such, customers expect to be joining a group of adults. If a family with younger children wishes to join a date, we will contact guests already registered on that date and with their OK, will accept the family's booking.

Children's Rates

Children under 10 years of age if sharing a room with two adults
40% discount

Children 11 to 15 years of age if sharing a room with two adults
15% discount

Children under 15 years of age if in a room with only one adult or youth (children 10 and under must be in room with an adult).
10% discount

Guest Responsibility:

Guests are responsible for: choosing a trip that suits their abilities, level of fitness and state of health; arriving at the trip start with the clothing and gear recommended in the Ride Information, and with a bicycle suitable / suitably maintained for the ride; respecting the laws and customs of regions visited; following environmental guidelines and regulations while on the trip in accordance with leader directions; and respecting the rights and privacy of other trip members. Pedalers Pub & Grille reserves the right to refuse service to anyone at any time prior to or during the trip if, in Pedalers Pub & Grille's opinion, an individual's behavior or physical condition is not compatible with the general enjoyment and well-being of other trip members.

Pedalers Pub & Grille Limitations of Liability

Pedalers Pub & Grille is not liable for bodily injury or property damage as a result of (but not limited to): physical exertion for which a guest is not prepared; forces of nature; travel by plane, train, auto, boat or other conveyance, or by bicycle, kayak, horseback, foot or other form of active or adventure travel; consumption of alcoholic beverages; civil unrest; terrorism; breakdown of equipment; high altitude; lack of or limited access to medical attention in remote locations; and the adequacy of medical attention once provided. Pedalers Pub & Grille is also not liable for expenses (e.g., meals, transportation or hotel costs) not specified as included in the trip cost but which may be required to get to or from a trip start or end. Pedalers Pub & Grille reserves the right to make route and accommodation modifications as necessary to improve the trip's quality or to accommodate the comfort and well-being of guests. Guests grant Pedalers Pub & Grille express permission to take photographs or make film records of its trips for promotional and commercial use, as well as approving such use by third parties with whom Pedalers Pub & Grille may engage in joint marketing, without financial remuneration.

Privacy Policy

Pedalers Pub & Grille respects our customer's right to privacy. The personal information gathered from our website and from any printed applications or questionnaires is used solely by Pedalers Pub & Grille for the registration on, operation of and marketing of our tours. Some personal information, such as addresses, maybe exchanged with banking institutions while processing your payment. Pedalers Pub & Grille does not provide any customer information to any outside parties for marketing or any other non-transactional purposes.

This right to privacy extends to our trip rosters. It is entirely voluntary to have your personal information listed on the trip roster. You will have the opportunity to select this option while completing our Rider Questionnaire after you are registered. The trip roster will display name, city, state, email, phone and the answer to the About Me question. If you elect not to appear on the trip roster, you will not receive a copy of the trip roster.